IN THIS LESSON

Requests are the source of much misunderstanding, frustration, and erosion of trust.

Use the CPD formula for making clear requests:

  • Clear, concrete actions

  • Positive action language

  • Doable by the other person

Additional Resources

Slides from the above video (Google slides)

Powerful requests (blog)

Demands are not requests (blog)

Translate ambiguous requests into CPD language (blog)

Preparing to ask (blog)

Connection requests (blog)

The most important word when you ask for something (blog)

Help them ask (blog)

Asking your boss (blog)