Ask to understand

This week, we’ve been talking about things that emotionally intelligent people say and do, to influence better results. Let’s finish off this week with a question.

“Can I make sure I understand?”

Emotionally intelligent people use this phrase to great effect. 

It signals that you care.

It signals that you’re listening. 

It signals respect to ask permission.

It helps people fulfill their need to be understood – a powerful emotional driver. 

Try it out and let me know how it goes. 

Have a good weekend.