The enthusiastic communication style
Know the four communication styles (Direct, Enthusiastic, Supportive, Cautious), and adapt your message, because it’s not what you say, but how you say it.
Some people speak fast, get excited by new possibilities, and talk as they think, on the fly. They may have animated body language and hand gestures when showing excitement, which they do often. They love to collaborate and are people-focused.
They can get excited by new ideas and projects but may not immediately think through all the details. They tend to figure things out as they talk it through and don’t respond well to negativity during that process.
In meetings, they’re the ones who want to talk it out and may go on tangents or spend time with small talk and socialization. They prefer when everyone has the opportunity to share personal opinions and open dialogue.
They can get stressed out by having to work alone, slow down, or give up on bold ideas.
Healthy conflict to them looks like communicating empathy, open dialogue, providing reassurance, and showing emotion. Unhealthy conflict behavior looks like drama, impulsiveness, avoiding tension, or personal attacks.
In the language of DiSC, these people have the “i” or Influencer Style.
Here are some suggestions on how to deal with what I call enthusiastic communicators.
When Trying to Connect
Be open to collaboration
Recognize the value of their energy and enthusiasm
Find ways to recognize them so they feel well-liked and appreciated
When Problems Need to Be Solved
Remain optimistic while considering all potential issues
Show them that you’re open to creative solutions
Expect spontaneity
When Things Get Tense
Avoid personal attacks that could escalate the conflict
Acknowledge the importance of their feelings
Let them know that your relationship is still solid despite your differences
I’ll be sending tips on the other styles in the coming days, but if you want to dive deeper, check out this resource page on the 4 Communication Styles.
