Productive conflict, if you’re a social person

In the DiSC behavioral assessment (which we use in our communications workshops), social people have the “i” or “Influence” communication style.

In conflict, an i-style communicator is probably seeking approval, understanding, and openness, so tense conversations may bring out a fear of rejection or not being heard.

During healthy conflict, they may express feelings and show empathy, but when they feel unsafe, those behaviors may become drama, gossip, or dwelling on the impact on the relationship.

During conflict, i-styles would benefit from curbing that natural tendency to be too outspoken or impulsive and listen to understand.

If this is you, be aware that you may talk over others, gloss over tension, or make personal attacks.

Hold back on your impulsivity and outspokenness by taking a breath so you can use your passion and openness to help the other person feel heard.