No more WTF texts!
You received them. You’ve sent them. The novel-length texts. Angry texts. Miscommunication texts. WTF texts.
It’s like when a perfectly nice person gets behind the wheel of a car and becomes the biggest jerk on the road. Yea...you (and me!).
Texting when the situation doesn’t call for it risks offending, jumping to conclusions, and heaps of judgment and blame.
Let’s all agree to use texting for its strengths. Here are some guidelines, from Fierce Conversations, by Susan Scott.
Do use texts to…
Communicate logistics and directive statements (Please do X)
Share smaller praises and appreciation (You go, Girl!)
Connect on special occasions (Happy birthday!)
Talk through simple scenarios (Think we should…?)
Do not use texts to…
Convey more than three sentences of thoughts at a time
Talk about complex emotional thoughts
Share confidential information
Confront someone
This last one is really important. Don’t hide behind your little screen. You may think it’s easier, but in the long run, it makes your life more difficult.
If you have something to say to somebody, it’s to your benefit to look them in the eye when you say it. They’ll respect you more and, because of your very presence, be more open to hearing what you’re saying.
We think our phones are great communications technology, but they pale in comparison to eye contact.
If it’s not simple or directive, start a zoom call, or better yet, walk down the hall.
