Make them the most important

A client of mine is a master communicator. He gave me a tip I’d like to share with you.

When scheduling meetings, he never says things like: “I’ve only got 30 minutes,” or “I can squeeze you in Thursday.”

You may have been told it’s a good thing to let people know you’re busy, and that it will lead them to believe you’re important. But what does it leave them thinking about themselves? That they’re not important enough.

Instead, he says things like, “I really want to make sure we have enough time, so can we instead meet Thursday at 2?”

If you make others feel like they’re important to you, they’ll be more likely to do the same.