Close the loop

What do you think about morning, noon, and night? If your obligations are left resolved, you’ll stress, check your phone too much, search emails for updates, maybe even interrupt your sleep.

The Zeigarnik effect says that people remember unfinished or interrupted tasks better than completed tasks.

Do your co-workers a favor and let stakeholders and sponsors know when a task is completed (or delayed).

Mental energy is finite. Help everyone focus on their open loops.

 

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Words that drain your credibility

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The Fishbowl Exercise