5 Alternatives to over-apologizing

Do you over-apologize for every little thing?

Sorry, I didn’t understand.

Sorry, but I have to leave early today.

Sorry, but I don’t agree.

Sorry, I didn’t know that.

We may think we’re just trying to be polite, but it’s disempowering to default to an apology when it isn’t necessary.

Here are five ways to flip the script so you sound more confident, raising your credibility.

1. Great catch, thanks for pointing that out.

2. Thank you for the feedback, let me make that change.

3. I didn’t notice that, thank you for bringing this to my attention.

4. I appreciate you pointing that out, is there anything else I missed?

5. Let me change that, thanks for letting me know!

Apologies are perhaps the most powerful communication strategy you have to rebuild trust. Save them for when you actually mess up.