The sorry syndrome

Have you noticed lately that a lot more people are over-apologizing?

There’s a “Sorry Syndrome” infecting our thinking.

Apologies have tremendous power and are very useful communication strategies when used authentically.

But, when someone over-apologies, their apologies become meaningless, as helpful as the bike lanes in Baltimore.

And annoying.

An apology is appropriate when you have made a mistake that hurt someone, not when you bump into someone or interrupt, or when something bad happened to someone that you had no role in.

Plus, over-apologizing makes you seem less confident.

SO, turn your next apology into gratitude.

Instead of saying, “Sorry that I’m late…” reframe it as, “Thank you for your patience!”

Gratitude has its own power, and so do you. Don’t give it away by over-apologizing.