Show you’re worried about how it lands

Image by Karolina Kaboompics from Pexels

Want to tell someone a hard truth? It will be more likely to be heard or accepted if you deliver it in a way that shows you’re worried about how it lands.

When your setup illustrates you care about the relationship, it will go easier on both of you.

  • I'm a little hesitant to bring this up, but I think it's important for us to discuss...

  • I value our working relationship, and that's why I need to share something with you...

  • I'm not sure how to say this easily, but I think it's important you should know...

The best feedback challenges directly and shows you care personally. A powerful way to make sure they know you care about them is to show you’re worried about how your difficult message will land, up front.

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Up front framing

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Delivering bad news