Influence, not manipulation

Image by Andrea Piacquadio from Pexels

In my communications workshops, I’ve been accused of teaching manipulation tactics.

I prefer to call it influence.

Call it what you want…Here are five tactics to increase compliance when asking for something:

  1. Remind the person they are free to refuse:

    “I’d like you to help me with this project, but of course, it’s completely up to you.”

  2. Give the reason why:

    “Could you please turn down the music? I have a headache.”

  3. Use scarcity to highlight limited availability, opportunity, or time:

    “Can I get your help now? I won’t be able to do it later.”

  4. Give them two options, one they won’t like:

    “We need someone to take the lead on this presentation. Can you do it, or should I ask the new guy?”

  5. Encourage them to do the opposite of what you want:

    “You probably won’t want to take on such a big project, but give it a shot if you think you can handle it.”

Manipulation…or influence? You decide.

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Assertive communication has the best chance of making things better

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Simply acknowledge that emotions are present